Bob Gault

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We've all seen the headlines and understand the recent downturn of the economy and of business in general, but what we in the technology community continue to struggle with is hearing the omnipresent mantra of "faster, better, and cheaper." Demonstrating increased value within these constraints becomes one of the key drivers for all types of technology projects - from day-to-day software maintenance activities to delivery of that one Web-enabled function that will placate corporate business owners until the next "must have" wave of technology emerges. Within the retail or business-to-consumer community, new business models incorporating the Internet have evolved so quickly that most organizations have worked endlessly and invested large sums of money to keep up with the demands of business owners and consumers. Every business had to have a Web presence just to stay... (more)